Accessibility

Last updated: 7 September 2026

This policy applies to ibcare.co.uk and the services provided under the iB Care brand by RAYBIC LIMITED, a company registered in England (Company No. 16461518), whose registered office is 121 Burney Drive, Eagle Farm South, Milton Keynes, England, MK17 7BT ("iB Care", "we", "us", "our").

iB Care wants ibcare.co.uk to be usable by as many people as possible, including those who rely on assistive technology. We are committed to meeting recognised accessibility standards and to improving continually.

1. Our standard

We aim to meet the Web Content Accessibility Guidelines (WCAG) 2.1 at Level AA. This influences how we design and build the website.

2. What we do to help

• Text that reflows and remains readable on phones, tablets and desktops;
• Colour choices intended to provide sufficient contrast;
• Descriptive text alternatives for meaningful images;
• Clear headings and a consistent, keyboard-friendly navigation;
• Forms with visible labels.

3. Known limitations

Some older content or third-party components may not yet fully meet our target standard. We are working to identify and fix these, and we welcome reports that help us prioritise.

4. Alternative formats

If you need any information from this website in a different format — for example large print, plain text or a read-aloud version — please contact us and we will do our best to help.

5. Give us feedback

If you experience any difficulty using this website, or have a suggestion, please tell us using the details below. We treat accessibility feedback as a priority.

Contact us

For any question about this policy, or to exercise your rights, contact us:

• Email: hello@ibcare.co.uk
• Phone: +44 121 816 2255
• Post: Data Protection, RAYBIC LIMITED (t/a iB Care), 121 Burney Drive, Eagle Farm South, Milton Keynes, England, MK17 7BT