At IB Care, your privacy is of the utmost importance to us. We are committed to protecting your personal information and ensuring that it is handled in accordance with the General Data Protection Regulation (GDPR) and other relevant data protection laws. This Privacy Policy and GDPR Compliance Statement is designed to help you understand how we collect, use, disclose, and safeguard your data when you visit our website or use our services.
1. Data Collection
We collect and process personal data in a fair, lawful, and transparent manner. When you use our website or services, we may collect the following types of information:
- Contact Information: This includes your name, email address, phone number, and mailing address, which may be collected when you contact us or sign up for our services.
- Usage Data: We gather information about how you interact with our website and services, such as your IP address, browser type, and pages you visit. This data helps us improve our services and user experience.
- Cookies: We use cookies and similar tracking technologies to enhance your online experience and collect data for analytics. You can manage cookie preferences through your browser settings.
2. Data Use
We use your personal data for the following purposes:
- Providing Services: We process your information to deliver our services to you, respond to your inquiries, and manage your account.
- Marketing: With your consent, we may send you promotional materials and updates about our products and services.
- Legal Compliance: We process data as required by law and regulations, including GDPR, tax, and anti-fraud laws.
- Internal Analysis: We use data for internal purposes, such as improving our website, services, and understanding user behavior.
3. Data Security
We take data security seriously and implement measures to protect your personal information. This includes secure data storage, encryption, and access controls to prevent unauthorized access, disclosure, or misuse.
4. Data Sharing
We do not sell your personal information to third parties. However, we may share your data with trusted third parties for specific purposes, such as payment processing, analytics, and customer support. We ensure that these third parties are GDPR-compliant and have appropriate security measures in place.
5. Your Rights
Under GDPR, you have several rights regarding your personal data:
- Right to Access: You can request information about the personal data we hold about you.
- Right to Rectification: If your data is inaccurate, you can request corrections.
- Right to Erasure: You have the right to request the deletion of your data under certain circumstances.
- Right to Data Portability: You can request a copy of your data in a structured, commonly used, and machine-readable format.
- Right to Object: You can object to the processing of your data for certain purposes.
- Consent Withdrawal: You have the right to withdraw your consent for processing data when consent is the legal basis for processing.
6. Contact Us
If you have any questions, concerns, or requests related to your data and GDPR compliance, please contact our Data Protection Officer at info@ibcare.co.uk We will respond to your request in accordance with applicable data protection laws.
7. Updates to this Privacy Policy
We may update this Privacy Policy to reflect changes in our practices or for legal reasons. We will notify you of any significant updates through our website or via email.
By using our website and services, you agree to the terms outlined in this Privacy Policy and GDPR Compliance Statement. Your continued use of our services signifies your acceptance of our data processing practices as described herein.
Last updated: 01/11/2023
IB Care, iWeBron Limited
info@ibcare.co.uk